Shipping policy
Shipping Policy
At PadelSmash, we’re committed to getting your gear to you quickly and safely so you can get back on the court.
Processing Time
All orders which are in stock are processed within 1–2 business days (excluding weekends and holidays).
You will receive a confirmation email once your order has shipped.
During peak periods, processing times may be slightly longer.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
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Standard Shipping: 3–7 business days
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Express Shipping: 1–3 business days
Please note that delivery times are estimates and may vary due to carrier delays or high-volume periods.
International Shipping
We ship internationally to select countries.
Delivery times typically range from 7–14 business days, depending on destination.
Customers are responsible for any customs duties, taxes, or import fees required by their country.
Order Tracking
Once your order has shipped, you’ll receive a tracking number via email so you can follow your delivery in real time.
Shipping Address
Please ensure your shipping address is accurate at checkout. We are not responsible for orders shipped to incorrectly provided addresses.
Delays & Lost Packages
If your order has not arrived within the estimated timeframe, please contact our support team. We’ll work with the carrier to resolve the issue as quickly as possible.
Questions?
If you have any questions about shipping, please contact us at:
info@padelsmash.shop